Returns & Exchanges
We want you and your pet to be completely satisfied with our natural grooming products. If a product isn't the right fit, you can return unopened items within 30 days of purchase for a full refund.
Check Eligibility
Ensure your items are in their original, unopened packaging and were purchased within the last 30 days.
Initiate Return
Contact our buzz-worthy support team with your order number to receive a Return Authorization and prepaid shipping label.
Pack and Ship
Securely pack the products in their original box and attach the provided shipping label to the outside of the package.
Receive Refund
Once our hive receives and inspects your return, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing